Refund Policy Exchange Policy

All products purchased from stitchingmaster.com can be exchanged within 7 days, without any questions asked from online store or all retail store outlets only if:
The item(s) is faulty, damaged or defective at the time of delivery. You must notify us within 15 days of delivery by writing to stitchingmaster.com and calling at +92 321-2510624. You will be required to email photographic evidence of the defective item at stitchingmaster.com and WhatsApp us at +92 321-2510624, to proceed with exchange or return process.
Returns will be accepted if unworn, unwashed merchandise with original tags within 07 Days of purchase for a refund or an exchange.
Please return goods with a copy of the invoice and mention the reason for returning the items.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.

Refund requests will be processed within 5 days after receiving the return products.
For further queries about exchanges and returns, please contact us at stitchingmaster.com
Products/items purchased online can also be exchanged at any of our Stitching Master Outlets, only if you notify us through the mediums mentioned above within 7 days. Our outlets have the authority to refuse any exchanges if the return process is not followed by the customer.
There are some cases where Expostore will not accept any returns & exchanges. Such cases include, but are not limited to the following:
In-case of refund, your payment will be credited directly in your account/credit/debit card within 10 days once the item is returned.

Exchange or return request is made outside the specified time frame (after 7 days)
Product is damaged because of use or has been tampered
Anything is missing from the package including price tags, labels, original packing, freebies and accessories
Stitching Master does not offer any b refund or b Money Back Guaranteed on purchased items, except in-case of prepayments where the items are Sold-out or contain any manufacturing defects.
Stitching Master reserves the right to change their b Exchange and Returns policy, without any prior notification.

EMAIL OR CALL US AT THE GIVEN NUMBERS AND EMAIL ADDRESSES

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.

Please make sure that the item(s) you wish to return, is included with your return shipment.

Return & Refund Policy